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911 centers are so understaffed, they’re turning to AI to answer calls
Ray Choi
September 01, 2025
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📞 911 centers are so understaffed, they’re turning to AI to answer calls
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When Max Keenan joined Y Combinator’s summer 2022 batch, he was working on Aurelian, a company that automated appointment bookings for hair salons. But less than a year later, a conversation with one of his clients led him to a far more significant problem.
When he started to research how municipal non-emergency response call centers work, he discovered that they are often handled by the same people who are answering actual 911 emergencies.
Aurelian pivoted to building an AI voice assistant that helps 911 call centers offload non-emergency call volume. The company announced on Wednesday that it raised a $14 million Series A led by NEA. Read more
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AI News
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AI Tools
✍️ Nyota: AI Notetaker to align sales, support, and project teams (link)
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⚙️ Google Workspace: A suite of online productivity and collaboration tools designed for businesses and organizations (link)
🌎️ Snov: Sales engagement on autopilot - we reach, you seal the deal (link)
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